We're a small operation. There's no ticket system, no chatbot, no automated response pretending to be a person.
Just email us at:
▶ hey@jointhebside.club
We typically respond within 24–48 hours. If you're reaching out about a missing or damaged mailer, include your name and the email address you signed up with and we'll sort it fast.
// SIDE B //
WHAT CAN WE HELP WITH?
📬 My mailer hasn't arrived
✏️ I need to change my address
💳 Billing or subscription question
🎁 I want to know what the mystery item is (spoiler: we're still not telling you)
💌 I just wanted to say something nice
We built this because we missed getting real mail.
Hearing from you kind of proves the point.